Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
The Laboratory Operations Group Leader is responsible for daily oversight of laboratory activities and people leadership to deliver high-quality laboratory outputs that meet all quality and safety requirements, and client expectations. This role combines technical expertise, team management, and process improvement to ensure smooth laboratory operations.
Accountable for training and mentoring direct reports.
Conduct performance reviews, provide coaching and feedback.
Accountable for fostering a positive team environment
Maintain a low attrition rate within the team
Identify and develop future leaders and technical experts through mentoring, coaching, and career development programs.
Promote a culture of accountability, collaboration, and inclusion that values diversity and continuous learning.
Utilize employee incentive programs to recognize exemplary performance
Ensure compliance with HR and organizational policies related to people management.
Accountable for supervising and coordinating daily lab operations
Plan and schedule tasks efficiently to meet client TATs.
Ensure all preparations and processes are in place to successfully conduct testing
Find and solve problems to prevent delays in daily lab operations
Accountable for ensuring appropriate staffing levels, including overtime and weekend coverage.
Responsible for all productivity metrics
Maintain on time performance rates and proactive communication
Maintain defect-free laboratory documentation (First-pass metrics)
Accountable for lab and consumable inventory systems.
Maintain effective Kanban system within department
Implement Lean/continuous improvement initiatives to improve laboratory processes.
Evaluate current and future equipment needs to support departmental goals and productivity (i.e. Capex)
Support effective communication on client testing and projects
Respond to client project inquiries with professionalism and accuracy, ensuring timely communication and resolution to support project success
Prepare accurate and timely testing and project quotations in alignment with client requests
Develop routine client testing quotes independently
Collaborate with management to prepare non-routine or complex quotations
Coordinate project timelines, deliverables, and updates to ensure client satisfaction
Accountable for ensuring adherence to all quality and compliance requirements within the laboratory, (e.g., GMP, GLP, ISO).
Oversee equipment calibration and maintenance activities
Find and solve problems to prevent quality issues in daily lab operations
Responsible for team outputs and overall team performance
Responsible for accuracy and timely completion of investigations
Ensure adherence to all laboratory safety requirements.
Responsible for all quality metrics
Maintain a consistently low rate of operator-related error investigations within the team
Drive timely completion of all required training across the team.
MUST be eligible to work in the US indefinitely without restriction or sponsorship.
Bachelor's degree in Biology, Chemistry, or related Life Sciences field.
Minimum 3–5 years of laboratory experience; at least 2–3 in supervisory or leadership roles, preferred.
Working knowledge of laboratory instrumentation, analytical methods, and software (e.g. Electronic Lab Notebook (ELN), Lab Information Management System (LIMS)).
Familiarity with regulatory and accreditation standards (GMP, GLP, ISO).
Familiarity with Microsoft Office products
Strong leadership and team-building abilities.
Excellent planning, organizational, and multitasking skills.
Effective verbal and written communication skills.
Strong technical writing skills
Experience in GMP-regulated environments.
Prior experience working in a microbiology or life sciences laboratory
Familiarity with Lean, Six Sigma, or similar process improvement methodologies
Working schedule will be Full-Time, First Shift, M-F 8am-5pm. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. No relocation assistance will be given. 25% travel may be required. This position is NOT remote.
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins USA Medical Devices is a Disabled and Veteran Equal Employment Opportunity employer.
Originally posted by Eurofins. View original posting
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