Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.
We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Case Management Resource Specialist supports RN Case Managers with hospital discharge planning.
This is not a social work role, but a support position focused on coordinating patient transitions of care. This role is both patient-facing and administrative — you’ll round on units, visit patient rooms to provide Medicare documentation, and assist with coordinating services like rehab, home care, and medical equipment.
Candidates must be comfortable navigating multiple systems, working in a fast-paced environment, and interacting with patients and care teams. A Bachelor’s degree is strongly preferred.
Schedule: Monday–Friday, with 1 weekend day/month and 2 holidays/year. Hours are typically between 8:30 AM – 5:00 PM.
Summary: Responsible for assisting patients to arrange transportation to/from the hospital for ongoing medical treatment and/or to locate affordable accommodations and support groups. Works closely with the unit-based case manager to facilitate discharge plans to other psychiatric or medical settings.
Other responsibilities may include making referrals to and organizing and disseminating information about a range of other related social resources. Does this position require Patient Care?
Yes Essential Functions: -Researches information on community social resources. -Maintains files of brochures, information packets and applications for all types of community resources. -Collaborates with social work staff and personnel from community agencies to obtain needed information. -Assists in planning/implementing in-service presentations by and about community resources. -Assesses patient/family understanding of available resources. -Educates patients/families about appropriate resources and how to access them. Qualifications Education High School Diploma or Equivalent required or Bachelor's Degree preferred Can this role accept experience in lieu of a degree?
No Experience Healthcare related experience 1-3 years preferred Knowledge, Skills and Abilities - Familiarity with medical terminology. - Familiarity with community services/resources. - Ability to maintain effective working relationships with patients/families. - Knowledge of current community resources. - Strong assessment and crisis intervention. - Strong collaborative skills and a desire to work in a complex, fast-paced environment. - Excellent interpersonal skills. - Excellent collaboration, customer service and advocacy skills. - Excellent written and verbal communication skills. Additional Job Details (if applicable) Remote Type Onsite Work Location 265 Charles Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.00 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement: 1200 The General Hospital Corporation
Originally posted by Mass General Brigham. View original posting
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