
The Field Service Engineer 2 (FSE 2) is responsible for installing and maintaining Growth Direct systems to meet or exceed customer expectations. This position requires critical problem-solving skills, both technically and in handling customer situations. The FSE 2 is an experienced professional with well-developed communication skills who has an understanding of industry practices and company policies. As the customer-facing technical resource, the FSE 2 will be required to perform technical work and make decisions at the customer site, which will require prioritization, evaluation , and clear communication with support and guidance from a supervisor and senior-level FSEs.
Please Note: This is a remote position; however, candidates must reside in California due to the location of our customer base and the travel requirements of the role. Frequent travel throughout California and the West Coast is expected.
Originally posted by Rapid Micro Biosystems. View original posting
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