Field Service Engineer - North West London

<p style="text-align:justify"> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Work Your Magic with us! </span></span></p><p> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we!

Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet.

That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. </span></span></p><p style="text-align:justify"> </p><br><p><span style="font-family: verdana, geneva, sans-serif;"><strong>Your Role:</strong></span></p><p><span style="font-family: verdana, geneva, sans-serif;">As a Field Service Engineer, you will be the technical backbone of our Life Science business. Your role is crucial in ensuring our customers receive the highest quality service and support.</span><br><br><span style="font-family: verdana, geneva, sans-serif;"><strong>Here's a glimpse of your exciting responsibilities:</strong></span></p><ul style="list-style-type: disc;" type="disc"><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Installation & Commissioning: Expertly install and commission instrumentation, predominately lab water purification systems at various client sites, ensuring optimal performance from day one.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Maintenance & Servicing: Perform regular maintenance and servicing to keep systems running smoothly, preventing downtime, and ensuring reliability.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Repairs: Diagnose and repair any issues with precision and speed, minimizing disruptions for our clients</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Validation: Validate and calibrate equipment to ensure compliance with industry standards and client specifications.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Customer Support: Provide exceptional support and training to customers, empowering them to utilise our systems to their full potential.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Travel: Enjoy a dynamic role with travel predominantly around the North West London area (Approx.

Watford-Wembley), offering new challenges and experiences every day.</span></li></ul><p> </p><p><span style="font-family: verdana, geneva, sans-serif;"><strong>Who you are:</strong></span></p><ul style="list-style-type: disc;" type="disc"><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Minimimum HNC or equivalent, in either an Engineering or Scientific discipline.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Technical Expertise: Strong technical background in field service, particularly in lab equipment. Or, Minimum 2 year’s experience within a Lab environment.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Problem Solving Skills: Ability to diagnose and troubleshoot issues efficiently.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Customer focus: Excellent communication skills and customer-centric approach.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Adaptability: Flexibility to travel and adapt to varying work environments.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Team Player: Collaborative mindset and the ability to work independently.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Experience: Previous field service experience is a plus, but not mandatory.

Comprehensive training and onboarding will be provided.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.</span></li></ul><br><p> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif"><strong>What we offer:</strong> We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology.

We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!</span></span></p><p> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!</span></span></p><p> </p>