PSS Regional Manager - Northern California

Consider joining Eurofins Lancaster Laboratories where people are the most important element in our chemistry. Celebrating over 55 years of service, Lancaster Laboratories is a leading contract lab providing testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.

Manage business operations for multiple scientific teams in Northern California

Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities

Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations

Regular meetings with each direct report, the Eurofins department, and client management

Disseminate administrative communications and policies

Financial responsibilities as defined by the Director

Demonstrate and promote the company vision

Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients

Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration

Manage employee reviews, development, and performance process

Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development

Organize technical resources and staff to accomplish client goals within given deadlines

Ensure adherence to highest quality and efficiency standards in laboratory operations

Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value

Proactively identify and manage risk to the business and to ensure operational resiliency

Assist Senior Leadership with business operations, client and team governance, and new business development as needed

Stays current in science and technology and consults knowledgeably with clients

Foster morale and teamwork

Bachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experience

At least 5 years of experience leading direct reports

Scientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory setting

Ability to travel locally within the Northern California area frequently. Other travel up to 5% of the time

Demonstrate strong client service skills, client relationship management, and teamwork, and collaboration

Regular attendance and punctuality

Strong computer, scientific, and organizational skills

Excellent communication (oral and written) and attention to detail

Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

Strong leadership, initiative, and teambuilding skills

Authorization to work in the United States indefinitely without restriction or sponsorship

The position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed.

Target Compensation: $120-135k

Excellent full time benefits including comprehensive medical coverage, dental, and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.