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Senior Manager, Global Labeling Operations

EMD Group · Billerica, MA
$128k – $192k/yrPosted Jul 16, 2026

<p> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Work Location: Billerica, Massachusetts<br>Shift: No<br>Department: HC-RD-RPL Labeling Operations<br>Recruiter: Shelby Elizabeth Briggs</span></span></p><p><br><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif"><strong>This information is for internals only. Please do not share outside of the organization.</strong></span></span></p><p> </p><br><p style="line-height: normal; margin: 0in 0in 8pt; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Your Role:</span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">The Global Labeling Excellence Lead is responsible for advancing operational excellence, process optimization, and continuous improvement across global labeling activities within Regulatory Quality Safety (RQS).

This role partners closely with process owners and cross-functional stakeholders to assess, implement, and monitor efficient, compliant, and scalable labeling processes that support business priorities and regulatory expectations.</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">As the successful GLE Lead, you will apply established continuous improvement and change-management methodologies to improve ways of working, strengthen documentation and tracking practices, and provide practical recommendations that enhance global labeling quality, compliance, and operational effectiveness.</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Key Responsibilities</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Support the development, maintenance, and review of documentation related to global labeling processes, including policies, standard operating procedures, work instructions, and supporting documents.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Coordinate and track labeling document updates, internal milestones, and stakeholder inputs to support timely execution and alignment across global and regional teams.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Develop and maintain global labeling project plans, submission timelines, and health authority interaction tracking to ensure commitments and deliverables are visible, current, and effectively managed.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Establish and oversee a comprehensive global labeling commitment tracker to promote timely follow-through, accountability, and alignment with regulatory expectations and required timelines.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Monitor implementation of new and updated labeling in markets, manage exceptions and deviations, and track compliance metrics to support on-time submissions and implementation.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Partner with cross-functional RQS stakeholders on quality documentation, filing timelines, safety-related commitments, and related operational deliverables.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Identify and implement process improvements, digital solutions, and new technologies that simplify work, improve labeling quality, and increase operational efficiency.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Who You Are:</span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Minimum Qualifications</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Bachelor’s degree in a science or health-related discipline; advanced degree (PhD, MD, MS, or PharmD) strongly preferred.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Minimum of 5-years of pharmaceutical industry or related experience</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Strong project management skills, including stakeholder management and ability to demonstrate collaborative stakeholder engagement and influencing skills across a globally, matrix, cross-cultured environment.</span></li></ul><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Operational excellence and continuous improvement mindset; experience contributing to cross-functional initiatives, process improvement efforts, or operational excellence projects.</span></li></ul><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Demonstrated ability to manage multiple priorities, meet deadlines, work independently, and maintain accurate, high-quality documentation.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Digital fluency and willingness to adopt innovative ways of working</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Experience in product labeling, regulatory affairs, regulatory operations, quality, or a related pharmaceutical or biotechnology function, preferably in a headquarters or regional environment.</span></li></ul><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Sound judgment, problem-solving capability, and comfort operating in complex, regulated environments.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Ability to adopt digital tools, analytics, automation, or AI-enabled solutions to improve ways of working.</span></li></ul><p style="margin: 0in 0in 0in 0.5in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Preferred Qualifications</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Knowledge of global labeling regulations, regulatory submission processes, and health authority expectations.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Experience supporting labeling governance, commitment tracking, market implementation, or compliance monitoring activities.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Familiarity with change management, continuous improvement, process mapping, metrics, or operational performance tracking.</span></li><li style="margin-bottom: 0in; margin-top: 0in; line-height: normal; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Experience working in matrixed, global organizations and partnering with regulatory, safety, quality, medical, commercial, and regional stakeholders.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;"> </span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Location:</span></strong><span style="font-family: Verdana, sans-serif;"> Billerica, MA, USA; Onsite (3x week)</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Travel:</span></strong><span style="font-family: Verdana, sans-serif;"> <15%; International and Domestic</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Pay range for this position: $127,900.00 - $191,800.00</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors.

Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

For more information click <a href="https://careers.emdgroup.com/us/en/benefits"><span style="color: windowtext;">here</span></a>.</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><br><p style="text-align:justify"> </p><p style="text-align:justify"><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.

This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately.

The Company will not retaliate against any individual because they made a good faith report of discrimination.</span></span></p><p style="text-align:justify"> </p>

Originally posted by EMD Group. View original posting

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Senior Manager, Global Labeling Operations at EMD Group | BioCareerAI