Field Access Manager, Rare Tumor (Southwest)

<p> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Work Location: Boston, Massachusetts<br>Shift: <br>Department: HC-NA-PB FPS<br>Recruiter: Rena Ann Peterson</span></span></p><p><br><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif"><strong>This information is for internals only. Please do not share outside of the organization.</strong></span></span></p><p> </p><br><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Your Role:</span></strong></p><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">As the Field Access Manager, Rare Tumor for the assigned region, you will play a crucial role in facilitating patient and healthcare provider access to transformative therapies.

Reporting to the Director, Field Access, Rare Tumor, you will be an essential part of the Field Access team, focusing on enhancing patient experiences with EMD Serono’s (EMDS) products and services. Your impact will be significant serving as a key front-line representative dedicated to ensuring seamless patient access and delivering an outstanding customer experience for the EMDS Rare Tumor products.

As a subject matter expert, your efforts will ensure timely treatment, unobstructed coverage, and proper distribution, which are vital for both patients and healthcare operations. You will collaborate with internal and external stakeholders to optimize patient access and educate healthcare providers across community, institutional, and academic settings.</span></p><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Key Responsibilities:</span></strong></p><ul style="margin-top: 0.0cm; margin-bottom: 0.0cm;" type="disc"><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Reimbursement Support</span></strong><span style="font-family: Verdana, sans-serif;">: Assist healthcare providers in navigating the reimbursement landscape and patient access for Rare Tumor products, including prior authorizations, appeals, and denials.

Provide personalized issue resolution for these processes.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Education and Training</span></strong><span style="font-family: Verdana, sans-serif;">: Conduct training sessions for healthcare providers and office staff on HUB services, reimbursement processes, coding, and billing practices related to Rare Tumor products. Educate providers on payer challenges and claims submission.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Patient Assistance</span></strong><span style="font-family: Verdana, sans-serif;">: Support patients in understanding their insurance benefits and accessing patient assistance programs for Rare Tumor products.

Ensure a positive experience for healthcare providers and patients through collaboration.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Stakeholder Collaboration</span></strong><span style="font-family: Verdana, sans-serif;">: Collaborate with internal and external stakeholders, including sales, marketing, and medical affairs, to optimize patient access and support Rare Tumor reimbursement strategies. Serve as the liaison to the HUB and specialty pharmacies to address therapy challenges.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Compliance</span></strong><span style="font-family: Verdana, sans-serif;">: Ensure all activities comply with company policies, industry regulations, and legal requirements.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Data Analysis</span></strong><span style="font-family: Verdana, sans-serif;">: Monitor and analyze reimbursement trends and issues for Rare Tumor products, providing insights and recommendations to improve access to the therapy.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Field Visits</span></strong><span style="font-family: Verdana, sans-serif;">: Regularly visit healthcare provider offices to offer hands-on support and build strong relationships.

Liaise with specialty pharmacies, SP Liaison, and internal teams to resolve access barriers and escalate issues as needed.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Patient Access Leadership</span></strong><span style="font-family: Verdana, sans-serif;">: Lead the evaluation and implementation of patient access opportunities within your geographic area to ensure alignment with overall access goals. Develop and present tactical plans to internal leadership stakeholders to share insights and gain feedback.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Strategy and Execution: </span></strong><span style="font-family: Verdana, sans-serif;">Support the Program Strategy and Management team and collaborate with Market Access/Value and Access partners by assisting with projects and initiatives that streamline and improve patient access for Rare Tumor products.</span></li></ul><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Who You Are </span></strong></p><p><span style="font-family: verdana, geneva, sans-serif;"><strong>Minimum Qualifications:</strong></span></p><ul style="list-style-type: disc;" type="disc"><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Bachelor's degree in business, Sciences, or related fields, or 15 years of job-related experience.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">8+ years in the pharmaceutical industry, sales, market access.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Minimum 2 years field access/reimbursement or 2 years of rare tumor field market access/sales experience</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Knowledge of private payer, Medicare, and Medicaid systems.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Strong analytical skills and ability to interpret data and improve patient/customer experiences.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Strong communication, presentation, and interpersonal skills.</span></li><li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">Ability to travel 40-60%, including overnight stays.</span></li></ul><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;"> </span></strong></p><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Preferred Qualifications:</span></strong></p><ul style="margin-top: 0.0cm; margin-bottom: 0.0cm;" type="disc"><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">5+ years in specialty account management or managed care.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Technical knowledge of drug coverage policies and healthcare payment methods.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Proven results in resolving access challenges.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Understanding of HIPAA and compliance in reimbursement roles.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Experience in Rare Disease, Rare Tumor or similar fields.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Reside within 90 minutes of a <strong>major airport</strong> in the territory.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Ability to communicate openly and share information to foster trust while encouraging constructive debate, making informed decisions, and ensuring shared commitment to outcomes.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Demonstrated willingness to take risks and stand up for what is right while prioritizing the needs and experiences of customers and patients in all decisions.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Commitment to setting and reaching ambitious goals and setting high standards while acting in the best interest of the company and taking initiative to drive results.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Uphold ethical standards and being honest in all interactions.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Ability to streamlining processes to focus on what matters and creates impact and acting quickly to adapt to changes.</span></li><li style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Demonstrated ability to embrace new ideas, challenge the status quo, and seek innovative solutions while valuing diverse perspectives and treating others with respect and dignity.</span></li></ul><p style="margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;"><strong>Location:</strong> Assigned region includes AZ/NM/CO/NV/UT </span></p><p style="background-color: white; margin: 0.0in; font-size: 11.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Calibri, sans-serif; color: black;">Pay Range for this position: $143,100 - $242,500</span></p><p style="background-color: white; margin: 0.0in; font-size: 11.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Calibri, sans-serif; color: black;">The offer range represents the anticipated low and high end of the base pay compensation for this position.

The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses.

Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click </span><span style="color: black;"><a title="https://careers.emdgroup.com/us/en/benefits" href="https://careers.emdgroup.com/us/en/benefits"><strong><span style="font-family: Calibri, sans-serif;">here</span></strong></a></span><span style="font-family: Calibri, sans-serif; color: black;">.</span></p><br><p style="text-align:justify"> </p><p style="text-align:justify"><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">The Company is an Equal Employment Opportunity employer.

No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.

Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.</span></span></p><p style="text-align:justify"> </p>