Head of Marketing Analytics Insights & AI Leader

<p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;">Work Your Magic with us! Start your next chapter and join MilliporeSigma.</p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;">Ready to explore, break barriers, and discover more?

We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics.

Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;">This role does not offer sponsorship for work authorization.

External applicants must be eligible to work in the US. </p><br><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Your Role:</span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">We’re looking for a bold, forward-thinking leader to redefine how marketing analytics leverages VOC-driven AI to unlock value at scale. Lead an AI-centric marketing analytics operating model as a data product factory.

Lead the team that owns the full product lifecycle, from data strategy and governance to AI-driven insights, VOC/research, and lifecycle metrics. Spearhead AI use cases for the Marketing Center with rigorous success metrics.

Center VOC insights as a core input to every analytics initiative, acting as a change agent to embed a data-first culture and clear ROI visibility. Architect scalable governance and capabilities to sustain AI-driven marketing outcomes; report directly to the CMO.</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;"> </span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Key Responsibilities:</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Deploy 2–3 flagship AI use cases across VOC automation and personalized experiences.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Establish AI governance for marketing.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Create scalable data products and analytics services powering marketing decisions.</span></li></ul><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Analytics as product and governance: deliver actionable dashboards and end-to-end analytics products; own lifecycle from requirements to post-implementation reviews.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">12–24 month roadmap: define a concrete plan for marketing analytics data architecture, alignment with MarTech strategy, VOC execution, clear marketing KPIs</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Standardize workflows, versioning, and cross-functional SLAs with Marketing, IT, and Commercial.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">VOC and CX as data products: translate insights into actions; fill gaps, measure impact and ROI; drive Net Promotor Score (NPS)/CX improvements.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Change management and adoption: accelerate analytics adoption with clear comms, training, incentives, and executive sponsorship; upskill marketing teams.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">COE integration and leadership: participate in Marketing COE; partner with stakeholders; provide insights to marketing center teams, report ROI to executives.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;"> </span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">What success looks like </span></strong><span style="font-family: Verdana, sans-serif;">(outcome-focused)</span></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Improved ROMI and AI-driven revenue impact.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Faster time-to-insight and decision velocity.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Efficiency gains from automated data workflows.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Adoption and measurable business uplift from AI initiatives.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;"> </span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Data products </span></strong><span style="font-family: Verdana, sans-serif;">(examples)</span></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Predictive LTV and churn/propensity models for targeting/retention.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Centralized marketing data platform unifying CRM/MA/web/VOC.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">MMM/MTA pipelines for attribution and channel optimization.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">VOC -influenced campaigns and ROI measurement.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Audience segmentation datasets and AI-driven insights library.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Experimentation templates and ROI-focused analytics.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">This may be a remote role located in the U.S. </span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Who You Are:</span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Minimum Qualifications:</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Education: Bachelor’s degree; MBA/MS preferred.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Experience: 8+ years in marketing analytics/insights with demonstratable literacy in AI governance models and managing across global marketing organization.</span></li></ul><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Team leadership experience driving transformation within Marketing Analytics.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">AI/ML assets and reuse: implement governance; deliver MVPs and reusable pipelines; maintain a central knowledge base.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Generative/agentic approaches: apply prompt engineering and orchestration patterns (e.g., RAG, agents) for scalable outcomes.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Data governance and privacy: ensure lineage, tagging, attribution, privacy/compliance, and interoperability across systems; codify standards with IT, Legal.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">End-to-end ownership.</span></li></ul><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Analytics-as-product: proven ability to build, scale, and drive adoption of analytics products (not just dashboards).</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Governance and data literacy: strong understanding of MarTech stacks, data architectures, and privacy/compliance.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Technical: SQL proficiency; ability to translate data into actionable strategies and ROI.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Change management and storytelling: strong influence across functions.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Collaboration: experience partnering with IT, D&A, Product Management in regulated contexts.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;"> </span></strong></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Preferred Qualifications:</span></strong></p><ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Life Science/healthcare marketing experience.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">VOC/survey design and Net Promoter Score program experience.</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">BI tooling expertise (Tableau, Power BI, Looker).</span></li><li style="margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">End-to-end process mapping and AI-centered initiative leadership.</span></li></ul><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><a name="_Hlk220068342"></a><span style="font-family: Verdana, sans-serif;">Pay Range for this position: <em>$178,600 - $267,800</em></span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">The offer range represents the anticipated low and high end of the base pay compensation for this position.

The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses.

Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click </span><a href="https://careers.emdgroup.com/us/en/benefits"><strong><span style="font-family: Verdana, sans-serif;">here</span></strong></a><span style="font-family: Verdana, sans-serif;">. </span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;"> </span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Direct link to benefits site if the hyperlink no longer works: </span><a href="https://careers.emdgroup.com/us/en/benefits"><span style="font-family: Verdana, sans-serif;">https://careers.emdgroup.com/us/en/benefits</span></a><span style="font-family: Verdana, sans-serif;">].</span></p><br><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">What we offer:</span></strong><span style="font-family: Verdana, sans-serif;"> We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.

We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace.

Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!</span></p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!</span></p>