Associate Account Executive - New York

At Candid, we’re reimagining orthodontics by pairing clinical expertise with leading telehealth technology. We believe that confident smiles and self-expression play an important role in everyday life. That’s why we empower general dentists with everything they need to make great clear aligner care predictable, efficient, and profitable for their practices and accessible and affordable for their patients. We’re looking for passionate people who want to shape the future of care, deliver real impact, and help us grow. If you’re ready to transform the future of dental technology, this is the team for you.

As an Associate Account Executive at Candid, you’ll support the sales process from lead generation to client onboarding, playing a key role in expanding access to our clear aligner solutions. You’ll work closely with experienced Account Executives and internal teams to build relationships with dental practices, assist with presentations, and help ensure a smooth client experience.

This outside sales role will support the NYC territory. Candidates must be located in the territory.

In order to be considered, all applicants must complete this short survey AND apply through our system. https://go.cultureindex.com/s/UpomqDA0CD

Prospecting and Lead Development

Research and identify prospective dental practices that align with our target market

Work with our partners to work with prospective new practices and convert them to signed and active accounts

Conduct proactive outreach, including cold calls and in-person visits, to generate interest and schedule meetings with prospective dental practices

Sales Support & Presentations

Help organize and conduct in-practice trainings for dental teams

Provide product information and help respond to client questions

Client Onboarding & Relationship Management

Assist in onboarding new practices by coordinating training and product setup

Support Account Executives in maintaining ongoing client relationships

Help identify expansion opportunities by monitoring account activity

Help coordinate and execute on-site and local events

Account Management and Growth

Support Account Executives in maintaining strong, ongoing relationships with existing clients

Assist in preparing performance reports and identifying opportunities to optimize client success

Market Awareness & Product Knowledge

Learn and stay up to date on Candid’s products, industry trends, and competitor offerings

Participate in sales training and clinical education to grow your expertise

1–2 years of professional sales experience; dental, orthodontic, or medical device background preferred

Bachelor's degree or equivalent work experience

Strong interpersonal and communication skills

Ability to travel within the region (~30–40% overnight travel)

Experience with Salesforce a plus

Our compensation ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other perks. OTE for this role is $140,000. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have an option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors.

Competitive compensation

Stock option plan to give our employees a direct stake in Candid’s success

Unlimited PTO to give our employees a little extra R&R when they need it

Work from home stipend

Comprehensive health coverage (medical, dental, vision) and generous parental leave

Significant discount on our customized treatment plans and aligners

You will grow a lot here. You’ll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learning

Care Deeply - We succeed when we care about what we do. We go the extra mile for our patients, our partners, and for each other because what we do matters, and the care we put into it matters even more.

Drive Results - Results matter. From closing a tooth gap to opening a new account—we set clear intentions, align around measurable goals, and take accountability for the outcomes.

Commit to Growth - To change the face of oral health care, we have to keep growing—as individuals, as teams, and as a company. We approach problems with a beginner’s mindset and continuously pursue improvement.

Embrace Candor - To create the environment we want to be a part of, we have to stay aligned—that means elevating each other and our partners through honest, respectful feedback, and fostering a culture of inquiry and debate.

Work as One - Together, we have the ability, experience, and intuition to serve our partners and grow our business. When we work as a team, we draw on each other’s strengths, inspire new solutions, and share in our success.

Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse; not simply because it’s the right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we’re all about.

We’re proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.