Visual Design Senior Associate

<table style="width: 970.0px;" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td colspan="4"><table style="width: 970.0px;" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="background-color: white;"><img src="https://career.bayer.com/sites/g/files/kmftyc1291/files/Internal%20Job%20Postings.jpg" border="0"></td></tr></tbody></table></td><td> </td></tr><tr><td style="vertical-align: top;" colspan="4"><p align="justify"> </p><p align="justify"><span style="font-size: 28.0px;"><span style="font-family: arial, helvetica, sans-serif;"><strong>Visual Design Senior Associate</strong></span> </span></p></td><td style="vertical-align: top;"> </td></tr><tr><td style="vertical-align: top;" colspan="4"> </td><td style="vertical-align: top;"> </td></tr><tr><td style="vertical-align: top;" colspan="4"> </td><td style="vertical-align: top;"> </td></tr></tbody></table><p><span style="font-size: 14pt;"><strong>PURPOSE</strong></span></p><p>Responsible for independent, timely and accurate processing of requests according to process documentation and company values (VACC, Fairness and Respect at workplace), process improvements and trainings.</p><p> </p><p> </p><p> </p><p> </p><p><span style="font-size: 14pt;"><strong>YOUR TASK AND RESPONSIBILITIES</strong></span></p><ul><li>Understand, monitor and take proper action regarding KPIs</li><li>Ensure high standards in the operation and meet performance targets and SLAs</li><li>Support in solving, follow-up on issues and seek for solutions across teams, escalate of identified issues</li><li>Perform quality checks</li><li>Update official process documentation</li><li>Prepare and conduct internal trainings (process and tools) in the form of 1:1 workshadowing or group trainings</li><li>Organise and Participate in problem solving groups</li><li>Ensure 100% compliance to policy of the team</li><li>Ensure regular collaboration and alignment with all the other VDS team members</li><li>Perform activity reviews. monitor/define priorities for daily tasks.</li><li>Support TL, experts and the team in operational topics, follow-up on issues/escalations</li></ul><p> </p><p> </p><p> </p><p> </p><p><span style="font-size: 14pt;"><strong>WHO YOU ARE</strong></span></p><ul><li>Graduate of Graphic Design or any other related course, beneficial. Multimedia and AI skills is a plus.</li><li>Proven professional Experience in the respective process</li><li>Experience in Shared service Center environment, beneficial</li><li>Ability to use the relevant software (e.g.

Adobe software)</li><li>Computer literacy, advanced in MS Office</li><li>English at least B2; fluent in written and spoken; second language: level of skills in spoken and written according to the position requirements</li><li>Open mind and flexibility in accepting new challenges (e.g. transitions, projects) and adapting to change</li><li>Ability to work independently and to work collaboratively within a team</li><li>Strong customer service skills</li><li>high level of focus on work quality/attention to detail and accuracy</li><li>Organizational skills, motivation and eager to learn</li><li>Proactive attitude</li><li>Ability to plan ahead and work adequately to meet tight deadlines</li></ul><table style="width: 970.0px;" border="0" cellspacing="0" cellpadding="0" align="left"><tbody><tr><td colspan="3"> </td></tr><tr><td colspan="3"><p><span style="font-size: 14.0px; font-family: arial, helvetica, sans-serif;">Local regulations and legal requirements vary per country of hire and will be discussed with considered candidates individually based on their potential of hire. </span></p></td></tr></tbody></table><table style="width: 970.0px;" border="0" cellspacing="0" cellpadding="0" align="left"><tbody><tr><td colspan="3"><p><span style="font-size: 14.0px; font-family: arial, helvetica, sans-serif;">Bayer