Clinical Sales Support Representative - VA Beach

<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Position Summary</b></H2></div><div><p>As a Clinical Support Representative at STERIS, you will assist Account Managers by supporting Customer facing activities for the Procedural Capital product line. You will perform the value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services.

You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.</p><p> </p><p>This position will support the Virginia and Eastern NC territory. The ideal candidate would live in Richmond or VA Beach. </p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>What you will do as a Clinical Support Representative </b></H2></div><div><p>• Assist Account Managers by supporting Customer facing activities including support of projects and installations within the territory. <br />• Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. <br />• Understand and effectively present technical literature and how it applies to solving the Customer needs. <br />• Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration. <br />• Act as a liaison between Service and Sales at the time of installation. <br />• Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.<br />• Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians. <br />• Maintain knowledge for each account’s history, contacts, and current and long-term purchase plans for designated products.<br />• Identify and recognize key business opportunities and trends to appropriate team member. <br />• Record Customer feedback and complaint information through the proper quality processes and channels. <br />• Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams. </p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>The Experience, Skills and Abilities Needed</b></H2></div><div><ul><li><strong>Required</strong><ul style="list-style-type: square;"><li>Associate’s degree</li><li>2 years of successful medical device sales or B2B sales or clinical hospital experience</li><li>Ability to travel overnight up to ______%</li><li>Must be able to be compliant with hospital/customer credentialing requirements</li></ul></li></ul><p> </p><ul><li><strong>Preferred</strong><ul style="list-style-type: square;"><li>Bachelor’s degree</li><li>2 years of experience in Operating Room Integration or Sterile Processing Department</li><li>Experience supporting functions such as Clinical Engineering or hospital IT</li><li>Experience in B2B sales</li><li>Experience in audio visual communications</li></ul></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>What STERIS Offers</b></H2></div><div><p>We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.</p><p> </p><p><em>Here is just a brief overview of what we offer:</em></p><p> </p><p>• Base Salary + Incentive Compensation Program<br />• Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)<br />• Cell Phone Stipend<br />• Robust Sales Training Program<br />• Flexible Time Off + 9 Corporate Holidays Per Year<br />• Excellent Healthcare, Dental, and Vision Benefits<br />• Healthcare and Dependent Flexible Spending Accounts<br />• Long/Short Term Disability Coverage<br />• 401(k) with a Company Match<br />• Parental Leave<br />• Tuition Reimbursement Program<br />• Additional Add-On Benefits/Discounts<br /><br /></p><ul style="list-style-type: none;" data-test-jobs-list-tags=""><li style="color: white;" data-test-jobs-list-tag="">#LI-BS1</li></ul></div></div></div> <p>Pay range for this opportunity is $70,000 - $75,000.

This position is incentive plan eligible, at target earnings of $80,000 - $85,000, depending on performance.</p><p> </p><p>Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.</p><p> </p><p>STERIS offers a comprehensive and competitive benefits portfolio.

Click here for a complete list of benefits: <a href="https://steris-corp-comm.box.com/s/pgvfuqq6urrtkov891ypp1a7bvdvn2ta">STERIS Benefits</a></p><p> </p><p>Open until position is filled.</p><p> </p><div>STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe.

For more information, visit <a href="https://www.steris.com" target="_blank" rel="noopener">www.steris.com</a>.</div><div> </div><div> </div><div>If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.</div><div> </div><div> </div><div>STERIS