Clinical Sales Support Representative

<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'></H2></div><div><p>As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities for the Procedural Capital product line. You will perform the value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services.

You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.<br /><br />This territory covers Memphis, TN and Arkansas</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>What will you do as a Clinical Support Representative</b></H2></div><div><ul style="list-style-type: disc;"><li>Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory. </li><li>Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. </li><li>Understand and effectively present technical literature and how it applies to solving the Customer needs. </li><li>Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration. </li><li>Act as a liaison between Service and Sales at the time of installation. </li><li>Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.</li><li>Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians. </li><li>Maintain knowledge for each account’s history, contacts, and current and long-term purchase plans for designated products.</li><li>Identify and recognize key business opportunities and trends to appropriate team member. </li><li>Record Customer feedback and complaint information through the proper quality processes and channels. </li><li>Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams. </li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>The Experience, Skills, and Abilities Needed</b></H2></div><div><ul style="list-style-type: disc;"><li><strong>Required</strong><ul style="list-style-type: square;"><li>Associate’s degree</li><li>2 years of successful medical device sales or hospital sales experience</li><li>Ability to travel overnight up to 40%</li><li>Must be able to be compliant with hospital/customer credentialing requirements</li></ul></li></ul><p> </p><ul style="list-style-type: square;"><li><strong>Preferred</strong><ul style="list-style-type: square;"><li>Bachelor’s degree</li><li>2 years of experience in Operating Room Integration or Sterile Processing Department</li><li>Experience supporting functions such as Clinical Engineering or hospital IT</li><li>Experience in B2B sales</li><li>Experience in audio visual communications</li></ul></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>What STERIS Offers</b></H2></div><div><p>We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.<br /><br /></p><p>Here is just a brief overview of what we offer:<br /><br /><br /></p><p>• Base Salary + Incentive Compensation Program<br />• Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)<br />• Cell Phone Stipend<br />• Robust Sales Training Program<br />• Flexible Time Off + 9 Corporate Holidays Per Year<br />• Excellent Healthcare, Dental, and Vision Benefits<br />• Healthcare and Dependent Flexible Spending Accounts<br />• Long/Short Term Disability Coverage<br />• 401(k) with a Company Match<br />• Parental Leave<br />• Tuition Reimbursement Program<br />• Additional Add-On Benefits/Discounts<br /><br /><br /><br /><span style="background-color: white; color: white;"> #LI-BS1 </span></p></div></div></div> <p>Pay range for this opportunity is $70,000 - $75,000. This position is incentive plan <span style="color:black">eligible, at target earnings of $80,000 - $85,000, depending on performance.</span></p><p> </p><p>Minimum pay rates offered will comply with county/city minimums, if higher than range listed.

Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.</p><p> </p><p>STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: <a href="https://steris-corp-comm.box.com/s/pgvfuqq6urrtkov891ypp1a7bvdvn2ta">STERIS Benefits</a></p><p> </p><p>Open until position is filled.</p><p> </p><p>STERIS