Software Implementation Project Manager

<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Position Summary</b></H2></div><div><p>The Software Implementation Project Manager leads complex software implementation projects for healthcare Customers, ensuring successful delivery from planning through go-live. This role serves as the primary Customer contact, drives cross-functional collaboration, manages project risks, and ensures projects are completed on time and aligned with Customer expectations.</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>What You'll do as a Software Implementation Project Manager</b></H2></div><div><ul type="disc"><li>Lead end-to-end software implementation projects.</li><li>Develop project plans, timelines, and resource strategies.</li><li>Ensure adherence to defined scope, timelines, and deliverables.</li><li>Maintain accurate project documentation, including project plans, call notes, and trip reports.</li><li>Serve as the primary point of contact for Customers and stakeholders.</li><li>Gather Customer requirements and translate them into actionable project tasks.</li><li>Coordinate activities across implementation, data, software services, and client success teams.</li><li>Manage project risks, issues, and escalations.</li><li>Oversee testing, training, go-live, and transition to support.</li><li>Drive Customer satisfaction through proactive communication and execution.</li><li>Contribute to process improvements and project management best practices.</li><li>Mentor team members and support departmental initiatives.</li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>The Experience, Skills and Abilities Needed</b></H2></div><div><p><strong>Required:</strong></p><ul style="list-style-type: disc;"><li>Bachelor's degree plus 4 years of relevant experience OR high school diploma/GED plus 12 years of relevant experience in lieu of degree</li><li>5+ years of customer-facing project management experience, preferably in software implementation or technology services.</li><li>Knowledge of software implementation</li><li>Develop and maintain working knowledge of information technology terminology and troubleshooting</li><li>Experience with industry-standard software-based project management tools</li><li>Ability to manage multiple projects simultaneously.</li><li>Ability to travel between 25-40% annually within the U.S. and Canada.</li></ul><p> </p><p><strong>Preferred:</strong></p><ul style="list-style-type: disc;" type="disc"><li>1–3 years of healthcare industry experience.</li><li>PMP certification.</li><li>Experience with CRM systems.</li><li>Advanced Microsoft Office skills (Excel, PowerPoint, Word).</li><li>Experience in healthcare technology or SaaS implementations.</li></ul><p><strong> </strong></p><p><strong>Other:</strong></p><ul style="list-style-type: disc;" type="disc"><li>Customer-focused mindset.</li><li>Excellent communication, problem-solving, and decision-making abilities.</li><li>Strong leadership and collaboration skills.</li><li>Ability to influence and communicate across all levels of an organization.</li><li>Strong organizational and prioritization skills.</li><li>Sound business judgment.</li><li>Adaptability, resilience, and a continuous improvement mindset.</li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>What STERIS Offers</b></H2></div><div><p>We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.</p><p> </p><p>Here is a brief overview of what we offer: </p><ul type="disc"><li>Market Competitive Pay</li><li>Extensive Paid Time Off and (9) added Holidays</li><li>Excellent Healthcare, Dental and Vision Benefits</li><li>Long/Short Term Disability Coverage</li><li>401(k) with a company match</li><li>Maternity and Paternity Leave</li><li>Additional add-on benefits/discounts for programs such as Pet Insurance</li><li>Tuition Reimbursement and continued education programs</li><li>Excellent opportunities for advancement in a stable long-term career</li></ul></div></div></div> <p>Pay range for this opportunity is $92,650.00 - $119,900.00.<span style="color:black"> This position is eligible for bonus participation.</span></p><p> </p><p>Minimum pay rates offered will comply with county/city minimums, if higher than range listed.

Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.</p><p> </p><p>STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: <a href="https://steris-corp-comm.box.com/s/pgvfuqq6urrtkov891ypp1a7bvdvn2ta">STERIS Benefits</a></p><p> </p><p>Open until position is filled.</p><p> </p><p>STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.

WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit <a href="https://www.steris.com">www.steris.com</a>.</p><p> </p><p>If you need assistance completing the application process, please call 1 (440) 392.7047.

This contact information is for accommodation inquiries only and cannot be used to check application status.</p><p> </p><p>STERIS