
Medical Equipment Service Technician
Drives Customer satisfaction as a first point of contact through pro-active, professional communication and commitment to resolving Customer’s issues/problems expediently.
Utilize Customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures. Fulfill vendor credentialing in accounts as needed.
Manages STERIS assets utilizing electronic inventory management platform to maintain inventory, tools, personal protective equipment, vehicle, etc. to prescribed levels.
Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitive equipment, systems and components.
Manages time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.
Perform daily administrative duties using multiple application platforms and technology equipment (laptop, smartphone, related software). This includes, but is not limited to scheduling, effective communication, managing parts trunk stock, daily completion of service reports and activities while on site; Learning new technologies and software applications as they become available to improve productivity.
With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory, and builds competency to be a trusted advisor, communicate leads to management and sales staff.
High School Diploma or GED with minimum of 6 years of progressive work experience, including 3 years mechanical/technical directly related experience (mechanical, electrical, plumbing, HVAC, automotive etc.).
Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards the technical experience requirement.
Successful in achieving EST II training and promotional requirements.
Valid driver’s license and the ability meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
Ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
Customer and team engagement experience.
Effective written and verbal communication skills.
Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into a multisystems).
Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs.
Must be able to be compliant with hospital/customer credentialing requirements.
#LI-DC
Here is just a brief overview of what we offer:
Base Salary + OT + Incentive Compensation Program
Company Provided Vehicle + Cell Phone + Laptop
Hands-on Training Program
Paid Time Off + 9 Corporate Holidays Per Year
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Originally posted by Steris Applied Sterilization Technologies. View original posting
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