About this role
Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change.
With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. We have played a pivotal role in shaping modern science and healthcare, and we're just getting started.
If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you. At QIAGEN, every day is an opportunity to make a real-life impact. Join us, grow with us, and together, let's shape the future of biological discovery. About the opportunity Join QIAGEN as an Accountant, Accounts Receivable within the Finance and Accounting SSC Manila team.
This role focuses on supporting effective accounts receivable operations, including collections, billing issue resolution, customer account monitoring, reporting, and credit-related processes. You will help ensure reliable service delivery, strong customer communication, and compliance with defined processes and policies while contributing to continuous improvement across the organization. Your tasks include Monitor accounts receivable, follow up on overdue accounts, and support effective collection strategies to help minimize outstanding balances.
Maintain positive customer relationships by addressing billing inquiries and resolving invoice disputes professionally and in a timely manner. Prepare regular reports on billing and collection activities, analyze data, and identify trends or areas for improvement. Contact customers through phone, email, or mail regarding unpaid invoices and send payment reminders when payments are overdue.
Negotiate payment plans when required and keep accurate records of customer payment history and related communications. Review customer orders, perform credit checks, assess creditworthiness, and support credit limit changes in line with company credit policies. Work closely with sales and distribution teams to support timely order release and delivery while meeting key performance targets and operational objectives.
Your profile You have a bachelor’s degree in Accounting, Finance, or a related field. You bring 2 to 3 years of experience in end to end Accounts Receivable in a fast-paced environment. You have knowledge of SAP and Salesforce, preferred but not required.
You communicate clearly and confidently with customers and internal stakeholders. You are detail-oriented, organized, and able to manage multiple priorities effectively. You bring a customer-focused mindset and are comfortable resolving billing issues and disputes.
You enjoy working in a team environment and contribute to continuous improvement, learning, and a high-impact culture. What we offer Bonus/Commission Local benefits Referral Program Volunteer Day Internal Academy ( QIALearn ) Employee Assistance Program Hybrid work (conditional to your role) Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.
We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.