About this role
Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other.
A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again.
We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear. 科利耳是全球领先的植入式听力解决方案专家。我们的使命是帮助人们聆听声音同时帮助他们被聆听。在全球选择科利耳听力植入系统的人是最多的。人工耳蜗是一种电子设备，通过手术将该设备植入耳朵附近的皮肤下，以帮助患有严重听力损失人群恢复听力。这是世界上唯一能够运用技术恢复感官的产品，是一项令人难以置信的工程。想象一下，你能够运用自己的经验去帮助世界各地的人们重获听力。我们可以提供这一独特的机会，加入科利耳，一家标志性的澳大利亚公司，在可植入听力解决方案方面引领世界。我们的使命是帮助更多的人获得听力。 Cochlear Medical Device (Chengdu) Co., Limited is a wholly-owned subsidiary of Cochlear Co., Ltd. in China. It was established in Tianfu New Area, Chengdu, Sichuan Province in September 2017.
As Cochlear's only manufacturing site in China, it mainly produces cochlear implants and sound processors, providing professional assistance to the hearing impaired in China and other markets 澳科利耳医疗器械（成都）有限公司是科利耳有限公司在中国成立的全资子公司，于2017年9月在四川省成都市天府新区成立。做为Cochlear在中国唯一的制造中心，主要生产人工耳蜗植入设备和声音处理器，为中国及其他市场的听力损失人士提供专业帮助。 In order to help Cochlear bring products to market that help people with hearing loss, we are recruiting to support the new manufacturing site in Chengdu China. 为了将产品推向市场来帮助有听力损失的人群，我们正在为成都工厂招聘一名。 This role will be based in Chengdu, China. In this role you'll have the opportunity to make a significant contribution to Cochlear's successful history by applying your knowledge and experiences. 该岗位工作地点为中国成都。在该岗位上，您将有机会运用自己的知识和经验为科利耳的成功做出重大贡献。 Location: Chengdu Reporting Line: Director, Manufacturing Operations Job Overview & Purpose 职位概述 The Manufacturing Manager is responsible for providing direction to teams in their manufacturing area and shift responsibility. In addition to planning the methods and resources to provide for future manufacturing needs, the Manufacturing Manager is also accountable for manufacturing output and efficiency, resolving manufacturing issues and problems as they arise in a collaborative effort with the Manufacturing Operations Director and all relevant support employees.
The Manufacturing Manager is responsible, along with the Manufacturing Operations Director, for leading and motivating their manufacturing area as well as developing capability of Manufacturing Supervisors, Manufacturing Team Leaders and Production Operators. 制造经理负责为其所辖制造区域及班次运营提供日常指导和管理。在规划未来制造需求所需的方法、资源及能力的同时，制造经理还对日常制造产出及效率负责，并与制造运营总监及相关支持职能人员密切协作，及时解决生产过程中出现的各类问题。制造经理还需与制造运营总监共同负责其所辖生产制造区域的团队领导与激励，并推动、制造主管、生产领班以及生产操作员的能力发展和人才培养。 Accountabilities 主要 职责 Accountability 1: Management day to day issues in manufacturing area to achieve daily and weekly manufacturing targets 职责 1 ：负责制造区域内的日常运营管理，确保达成每日及每周制造目标。 Point of escalation for all manufacturing issues in area of responsibility 负责其职责范围内所有制造问题的升级管理与协调解决。 Collaboration with Maintenance and Calibration to resolve breakdowns impacting on manufacturing 与维修与校准部门合作，解决影响生产的故障问题 Line balancing/TAKT 开展生产线平衡及TAKT节拍管理。 Running Status at a Glance (Tier 3) meetings. 召开三级运行状态概览会议 Liaison with other teams (Warehouse, Procurement, R&D, Manufacturing Support Engineering, Quality, Process Engineering) to resolve problems impacting manufacturing. 与仓储、采购、研发、制造支持、质量及工艺工程等团队保持联络与协作，解决影响生产运营的问题。 Work in a collaborative manner with the Manufacturing Operations Director to inform them off all issues impacting on manufacturing. 与制造运营总监保持积极沟通与协作，及时反馈影响生产运营的问题，并支持相关问题的协调与解决。 Ensure manufacturing activities are conducted in accordance with approved manufacturing procedures, work instructions, quality requirements and applicable regulatory standards. 确保生产制造活动符合经批准的生产程序、作业指导书、质量要求及适用的法规要求。 Ensure manufacturing documentation and production records are accurate, complete, timely, traceable and maintained in compliance with applicable quality system and regulatory requirements. 确保生产相关文件和记录准确、完整、及时且具有可追溯性，并按照质量管理体系及适用法规要求进行控制和保存。 Be accountable for other manufacturing-related activities as required to ensure product quality, regulatory compliance and business continuity. 承担其他与生产制造相关的工作职责，以确保产品质量、法规合规性及业务连续性。 Accountability 2: Implementation and management improvement initiatives 职责 2 持续改进项目的实施与管理 Engagement of Industrial Engineering team to implement lean initiatives 推动工业工程团队实施精益生产改善项目，持续提升运营效率。 Engagement of manufacturing employees and team leaders to run Kaizen events 让生产员工和生产组长参与到 Kaizen 活动中来 组织制造团队开展 Kaizen 持续改善活动，促进员工参与问题解决和流程优化。 Management of continuous improvement initiatives for manufacturing area 负责生产制造区域持续改进项目的规划、实施及跟踪管理。Ensure effective use of common and standardized management process such as rotation plans, shift startup/shutdown, shift handover, 5S standards, pillar charts, pin mapping, flexibility matrix, etc. 确保轮岗计划、班次启动/结束流程、班次交接、5S标准、绩效看板、问题映射、技能灵活性矩阵等标准化管理流程得到有效执行和应用。 Work in collaboration with the Manufacturing Operations Director for any structural changes to the working environment 与制造运营总监协作，支持制造区域工作环境及布局优化等相关调整。 Accountability 3: Development and engagement of employees 职责 3 ：员工发展和参与 Ensure employees are appropriately trained and competent to perform their assigned responsibilities, and that required training records are maintained in accordance with quality system and regulatory requirements. 确保员工经过适当培训并具备胜任其岗位职责所需的能力，确保培训记录准确、完整，并按照质量管理体系及适用法规要求进行保存和管理。 Provide support and leadership guidance to Manufacturing Supervisors, Team Leaders and Production Operators. 制造主管、生产领班和生产操作员提供日常支持以及领导指导 Ensure training metrics are developed and maintained, including appropriate development targets for each individual in the team. 建立并维护培训与能力发展指标，确保团队成员拥有清晰且适当的发展目标。 Responsible for the development of employees in the direct reporting line. 负责直接下属员工的发展、培养及能力建设。 Work with the Manufacturing Training group to ensure key skills and competencies are being developed to ensure the plan is met 与生产制造培训团队合作，持续提升团队关键技能和核心能力，支持业务计划和组织目标的实现。 Champion the Cochlear behavioural competencies when working with employees 在团队管理和员工发展过程中，积极践行并倡导科利耳行为准则和价值观。 Ensure relevant time is allocated 确保为相关培训和发展活动分配适当时间。 Accountability 4: Implement management standards to ensure work practices are productive and efficient 职责 4 ：执行管理标准，确保工作实践高效且富有成效 Monitor overtime allocation and ensure the process adheres to the overtime allocation process for manufacturing staff, including team leaders. 监督加班安排，确保制造员工（包括生产领班）的加班管理符合公司加班管理流程和相关要求。 Monitor trends in leave and punctuality patterns and ensure daily follow up actions take place directly with employees. 关注员工休假及出勤情况，及时开展沟通与跟进，支持团队稳定运营。 Ensure performance issues are managed promptly and necessary actions are implemented 及时识别和处理绩效问题，并落实相应的改进措施。 Participate in the selection process for Production Operators, Team Leaders and Supervisors. 参与生产操作员、生产领班及制造主管员等岗位的人才选拔工作。 Team Role Demonstrate active involvement in the implementation and improvement of relevant quality procedures. 积极参与实施和改进有关质量程序。 Attract, develop, and retain the best team to deliver Cochlear’s current and future business objectives , for example, by: 招募、培育并留存最佳团队，实现科利耳现有及长远的业务目标，例如： Ensuring clarity of expectations and outcomes for individuals and team 明确个人及团队预期 Providing regular feedback on performance and alignment with the HEAR behaviors 定期提供业绩反馈 Providing coaching for growth and success to build individual and team capability 引导个人和团队成长，以此促进员工个人能力和团队能力的形成 Demonstrate due diligence commitment to workplace health and safety through active involvement and implementation of Cochlear’s WHS and i njury management procedures including adherence to any local legislative requirements. 通过积极参与和实施科利耳的安全健康和工伤管理规程，践行对确保工作地健康和安全的尽职尽责承诺。 Key Incumbent Requirements 任 职 要求 : Minimum 最低要求 : · Good verbal and written communication skills in English and Mandarin. 具备良好的英语 及普通话 听说读写能力，能够进行有效的书面及口头沟通。 · Tertiary qualification in Engineering, Technical or Manufacturing Management or trade qualifications with demonstrated manufacturing management experience 具有工程、技术或制造管理专业大专学历，或具有相关职业资格以及制造管理工作经验并得到证明 · Strong understanding of engineering design and/or manufacturing principles. 具备扎实的工程设计和 / 或制造原理知识。 · Broad knowledge across people, financial and operational management 具备人员管理、财务管理及运营管理等方面的综合知识和业务理解。 · A minimum of 5-8 years' experience in a manufacturing environment, including at least 3 years of experience managing teams. 具备5-8年制造业相关工作经验，并拥有至少3年的团队管理经验。 Ideal入职前具备的理想资质 : · Highly developed analytical and problem solving skills. 具备优秀的分析能力和问题解决能力。 · Product design process knowledge. 具备产品设计过程知识。 · Exposure to a highly regulated environment working within a QMS framework 具有在受到高度监管的环境中，在 QMS 框架内开展工作的经历。 Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies.
We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities. 科利耳的使命是帮助人们聆听声音同时帮助他们被聆听。作为植入式听力解决方案的全球领导者，科利耳公司致力于帮助中度至重度听力损失的人群体验充满声音的生活。我们的目标是为人们提供最佳的终生听力体验，并获得创新的未来技术。我们与业界最好的临床、研究和支持网络进行合作。这就是为什么选择科利耳产品的人会比选择其他品牌的人多。抓住这个时机，在科利耳应对最复杂的挑战以帮助更多的人获得听力与体验生活机会的时候，加入我们，与我们一起学习、成长。 If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below. 如果您觉得您有足够的技能和经验胜任该岗位，并准备接受新的挑战，在科利耳建立您的职业生涯，请点击下方按钮开始您的求职申请。 #CochlearCareers How we recognise your contribution 我们怎样认可员工的贡献 We want Cochlear to be a place where our people truly enjoy coming to work.
Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you. 我们希望科利公司成为员工真正喜欢来工作的地方。我们通过一些内部项目以及员工福利，来致力于创造一个让员工感到被重视和被支持的工作环境。无论您关注的是持续学习、专业发展，还是想要寻找一个能让您在平衡家庭或个人生活承诺同时又能够成长的环境，我们都能为您提供支持。 For more information about Life at Cochlear, visit www.cochlearcareers.com 如需更多关于在科利耳生活的信息，请访问 www.cochlearcareers.com At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone.
We're open to a conversation about what flexibility means for you. 在科利耳，我们重视并欢迎员工的独特贡献、观点、经验和背景，并旨在建立一种认可差异并运用差异的文化，创造归属感，使员工能够充分实现其潜力。我们提供灵活的工作安排。同时我们理解灵活性对每个人来说都是不一样的，我们很愿意与您谈谈其对您的意义。