About this role
Key Responsibilities: · Manages and compiles all specifications to ensure that proposals and contracts, including change orders are forwarded to sales staff or clients/prospective clients in a timely manner · Enters work orders and subsequent change orders into the contact database · Works within CSM guidelines and pricing structures provided to develop proposals · Participates in work order review meetings with applicable resources and participates in project management meetings as needed · Performs timely follow-up and maintains an up to date contact database · Compiles and updates information for pricing and company guidelines for sales contracts · Partners with sales as needed for formal presentations to ensure thorough client understanding of work order proposal · Participates in various team meetings with sales team, marketing team, and operations team in order to learn and contribute · Takes responsibility for personal skill development in continuing to learn current pharmaceutical standards and industry trends · To follow, promote and enforce relevant SOPs, Job Aids, and Company policies and procedures · Performs other related job duties or responsibilities as assigned General Responsibilities: · Champion the Clinigen Way principles which underpin everything we do, living those values in daily Clinigen life · Know Clinigen’s strategy and ensure what you do on a day-to-day basis is in line with those strategic objectives · Ensure the work you do is of high quality and that Clinigen standards, procedures and policies are followed at all times · Engage in personal professional development and attend mandatory training · Present the Company in a positive way at all times with internal and external clients, customers and staff · Comply with the Company’s HR policies and the Health and Safety policy at all times · Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible professional standards · Bring new ideas and approaches with an open mind · Maintain confidentiality and security at all times
· 3-5 years of relevant experience in detail-oriented work environment · High School diploma (CESS) or Bachelor’s degree · An understanding and background in clinical trial principles and processes strongly preferred as well as in sales and business development · Superior verbal, written, and interpersonal communication skills at all levels · Ability to work under pressure, meet deadlines, and adapt in a fast pace environment · Self-motivated with exceptional time management skills and the ability to efficiently prioritize tasks · Confidentiality of all client information · Fluent in English · Highly computer literate; experience operating with all Microsoft Office software · Ability to operate office equipment (telephone, calculator, photocopier, fax, and scanning machines)