Director of IT, Office of Innovation

Description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options.

We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups.

Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Director of IT, Office of Innovation who wants to continue to learn in order to allow our company to grow. This is a hybrid in office position in Ramsey, NJ, with the potential to be a remote opportunity.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary

As the Director of IT for the Office of Innovation (R&D) you will serve as the strategic operational partner for the Digital Transformation Services (DTS) organization as the primary Business Relationship Manager (BRM) for the Office of Innovation (OOI) initiatives. Yoi will be responsible for building and owning repeatable, end-to-end product launch processes for both new and expanded indications, supporting ideation through commercialization of products across all systems. You will oversee large-scale concurrent projects, ensuring that new assay development, quality control frameworks, and regulatory submissions (e.g.

MolDX) are supported by scalable, repeatable, predictable data and technology structures. The focus of this role is on automation and self-service wherever possible and practical, leveraging AI, RPA, and data intelligence to ensure each stage of the product lifecycle is optimized through technology.

Responsibilities

• ✓Design, implement, and own a flexible DTS launch framework that enables consistency, clear accountability, and a common language for successful launches across all product tiers and systems
• ✓Build continuous improvement and automation into launch framework
• ✓Communicate progress, key metrics and risks to stakeholders and leadership teams
• ✓Tailor launch execution to Product Tiers based on revenue potential, complexity, projected timelines and business plans, working closely across both DTS and functional teams
• ✓Act as the BRM for the Office of Innovation, partnering with OOI program management, product and project leads and operational counterparts to align IT resources with customer support and laboratory requirements, clinical data needs, commercialization, revenue cycle and medical engagement planning
• ✓Serve as the DTS lead on cross-functional Launch Readiness Reviews to present challenges, evaluate risks, and obtain senior leadership endorsement of launch execution and strategies
• ✓Oversee DTS operational readiness, including end-to-end testing, interface result reviews, and system integration into order-to-cash workflows
• ✓Define and track launch risks, ensuring completeness of deliverables and establishing clear issue resolution and escalation pathways
• ✓Constantly seek new ways of working leveraging automation, AI and data to drive efficiency across all domains
• ✓Manage and develop direct reports

Education, Experience & Qualifications

• ✓Bachelor’s degree or equivalent work experience required, preferably in a technical, data, information systems, life sciences, or business field; Master’s degree preferred\10+ years of progressive IT leadership experience with a heavy emphasis on program management, IT operations, and product launches.
• ✓Ability to travel up to 25%
• ✓Must be able to focus on business outcomes of technology investments
• ✓Be a master communicator with a transparent and comprehensive style
• ✓Project management and requirements elicitation skills, including process mapping, are critical
• ✓Healthcare, life sciences/pharma, clinical laboratory, or diagnostics IT experience strongly preferred
• ✓Demonstrated ability to manage complex initiatives and leverage automation and AI tools to improve processes; this is a hands-on role
• ✓Proven track record of managing highly complex portfolios and cross-functional teams
• ✓Familiarity with regulatory pathways and payer engagement submissions (e.g., MolDX, NYDOH)
• ✓Exceptional communication and interpersonal skills, with the ability to convey complex requirements to technical and non-technical audiences

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.