About this role
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle.
We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration.
Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.
Job Summary We are seeking a Test Manager with 15+years of experience in leading quality engineering for connected healthcare and regulated medical software. The manager will own functional, automation, performance, scalability, reliability, and release-readiness strategy across cloud-native applications, REST and GraphQL APIs, user interfaces, microservices, medical devices, and EMR/EHR integrations. This role combines people leadership, test governance, technical direction, stakeholder management, and audit-ready verification delivery.
What you’ll be doing Define and continuously improve the functional, automation and performance verification strategy in alignment with product roadmaps, business priorities, regulatory commitments, and release plans. Lead functional, automation and performance engineers; manage capacity, hiring, onboarding, objectives, coaching, technical development, succession planning, and delivery accountability. Establish test governance, risk-based planning, estimation, entry and exit criteria, requirements traceability, defect management, quality metrics, dashboards, and release-readiness assessments.
Own the roadmap and governance for reusable C#-based REST API and UI automation frameworks, including coding standards, test-data management, parallel execution, logging, reporting, and environment configuration. Ensure stable daily smoke tests, staged regression execution, automated quality gates, baseline performance tests, and scheduled release-level suites within CI/CD pipelines. Guide validation of HL7 ADT, FHIR resources, clinical workflows, EMR/EHR interfaces, connected medical devices, real-time communications, notifications, and downstream clinical systems.
Partners with product, clinical, systems, architecture, development, DevOps, cybersecurity, quality, regulatory, service, and external integration teams to resolve dependencies and quality risks. Drive root-cause analysis by correlating automation and performance results with application logs, API traces, network data, database records, queues, container metrics, and infrastructure telemetry. Incorporate field issues, customer feedback, post-market learnings, and production trends into regression, reliability, and performance coverage.
Maintain audit-ready plans, cases, objective evidence, reports, approvals, and traceability in approved tools such as Jira, Jama, and validated test-management systems. Communicate quality status, risks, mitigation plans, resource needs, automation value, performance findings, and go/no-go recommendations to program and leadership forums. What you’ll bring B.E/B.
Tech in Computer Science / Electronics & Communication / Electrical or related field 15–18 years of software testing, verification, quality engineering, or performance engineering experience, including at least 5 years leading technical teams in a regulated or safety-critical environment. Demonstrated ownership of functional and automation test strategy for REST APIs, web user interfaces, integration workflows, and end-to-end regression using C#/.NET, Playwright, Selenium, NUnit, xUnit, MSTest, or comparable technologies. Healthcare domain expertise covering HL7 v2, ADT messages and acknowledgements, FHIR REST resources, EMR/EHR workflows, connected medical devices, data integrity, patient safety, privacy, and clinical risk.
Experience validating distributed microservices, event-driven systems, REST and GraphQL APIs, JSON/XML, SQL/PostgreSQL, authentication, authorization, RabbitMQ, Azure Service Bus, MQTT, or comparable technologies. Working knowledge of Azure, Docker, Kubernetes, autoscaling, service discovery, role-based access control, secrets management, service mesh, resilience, and cloud observability. Experience with CI/CD architecture, Git, automated quality gates, pipeline troubleshooting, test reporting, and management dashboards.
Knowledge of regulated healthcare software practices and standards such as IEC 62304, ISO 13485, ISO 14971, cybersecurity expectations, and formal verification evidence. Strong people leadership, stakeholder influencing, conflict resolution, planning, prioritization, vendor coordination, risk management, and executive communication skills. Preferred Skills Experience with SIP, RTP, WebSocket, WebRTC, audio/video communication, Kamailio, FreeSWITCH, RTPEngine, or comparable real-time communication technologies.
Experience with Grafana, Prometheus, Application Insights, APM platforms, centralized logging, packet analysis, database diagnostics, and automated performance-threshold evaluation. Knowledge of Azure Key Vault, Azure App Configuration, Redis, Web PubSub, Terraform, KEDA, infrastructure-as-code, service virtualization, and container security. Experience supporting regulatory audits, formal submissions, post-market investigations, and enterprise-scale healthcare product releases.
Familiarity with IEC 62304, ISO 13485, risk management, cybersecurity expectations, and quality systems for regulated healthcare software. Experience with Jira, Jama, validated toolchains, Agile/Scrum delivery, and formal release-readiness reviews. ISTQB, Azure, Kubernetes, performance testing, healthcare interoperability, PMP, PRINCE2, or equivalent certification is advantageous.
Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally.
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