About this role
Job Description: Key accountabilities People operations excellence Coordinate core employee lifecycle processes, including recruitment support, onboarding, employee changes, leave, benefits and offboarding. Ensure accurate and timely HR administration, people data, documentation and payroll coordination across the supported countries. Maintain clear local processes and appropriate controls in line with company policies, confidentiality requirements and local practices.
Work with payroll, benefits and other service providers to resolve operational issues and maintain business continuity. Local leadership and team support Build strong relationships with local leadership teams and provide practical HR support aligned with business priorities. Help leaders communicate people’s initiatives clearly and maintain employee connection during periods of change or transition.
Bring local employee insights to the regional HR team and support effective implementation of regional and global programs. Culture, engagement and employee experience Partner with local leaders and teams to strengthen an inclusive, collaborative and high-performing workplace culture. Plan and coordinate employee engagement, recognition, wellbeing, communication and team-connection initiatives.
Act as an accessible and trusted HR contact for employees and managers, listening to feedback and helping address workplace needs. Create welcoming and consistent employee experience across onboarding, key employee moments and organizational changes. Experience and capabilities At least 5 years relevant experience in HR operations, employee experience or generalist HR support, preferably across more than one Southeast Asian market.
Strong relationship-building and communication skills, with the confidence to engage employees, managers and local leadership teams. Practical knowledge of employee lifecycle processes, HR administration and payroll coordination. Experience supporting employee engagement, internal communication or culture-building activities.
Strong organization, judgment and attention to detail, with the ability to manage competing priorities independently. Comfort working with HR systems and employee data; Workday experience is an advantage. Experience in pharmaceutical industry is an advantage.
Fluent in English and Malaysian Malay, other foreign language literacy is a plus. Location: Ferring Malaysia