About this role
Job Description Summary The Execution Excellence & Portfolio Head in Eurasia ensures patient access to Rest of Portfolio products through translating International frameworks to local execution, alliances & partnerships management and life cycle management, while also leading a neutral, cross-functional team to drive execution excellence by harmonizing standards, ensuring consistent and continuous improvement, and building future‑ready capabilities across TA, Value & Access, and selected Medical Affairs areas (specifically Data, Analytics & Platforms and Capability Building), enabling data‑driven decision‑making and optimized resource allocation. The role ensures an efficient collaboration model with above- & in-country functions to execute International / Regional strategies within resource constrained environment. Job Description Accountabilities as Portfolio Head Portfolio Management • Drive patient access to medicines in line with global guidance • Provide inputs to forecasts and monitor budgets & resource allocation to support portfolio goals. • Track portfolio, brand, and lifecycle performance using internal and external data.
Follow market trends to support decision-making. Track portfolio performance on account level. • Liaise with Regulatory teams to ensure a proper portfolio management in terms of Risk Management Plan fine-tuning/amendments. • Manage ad hoc requests responding promptly to urgent and routine operational requests. Lifecycle Management (LCM) • Build LoE excellence, tracking and preparing brands for LoE with tailored tactics. • Onboard brands from TAs by coordinating the transition of brands into the Portfolio unit, ensuring seamless transfer and streamlining of assets, budgets, analytics, and engaging key stakeholders for a smooth handover. • Partner with HQ, Legal, V&A, Supply chain and Finance to ensure proper estimation of patient access decline post LoE; support supply chain • Identify and apply late LCM activities, implement tactics to sustain patient access to brands. • Recommend assets to be externalized to reduce maintenance efforts, transferring or retiring assets to streamline operations and reduce costs.
Digital Promotion • Promote Rest of Portfolio brands through digital channels, utilizing digital platforms to maintain brand visibility and engagement where required. • Manage content and channels, regularly updating and optimizing digital assets to maintain compliance and relevance. • Partner with TA Heads to identify opportunities for synergies and leverage digital promotion assets/plan to support patient access to brands. Partnerships & Alliances: • In alignment with HQ identify and evaluate partnership opportunities, proactively scanning for and assessing external collaborations that can enhance patient access. • Support negotiations and formalizing partnership terms to align with operational objectives set by International. • Manage & sustain alliances, track performance and compliance of partnerships, overseeing ongoing partnerships to ensure mutual benefit and adapt to evolving needs. Accountabilities as Execution Excellence Head Field Excellence (Supports TA and V&A) Support the design and operationalization of field performance evaluation plans, Value & Access field metrics, territory structures, and field force sizing in alignment with internal/external benchmarking and continuous workforce planning perspectives (final accountability remains with TA and Value & Access leads) Implement balanced territory structures, revise territory maps, conduct rep placement analytics, and generate actionable insights while respecting functional boundaries.
Recommend optimal field force size and organizational structure to support launch brands and Value & Access expert engagement plans. Build ambitious, competitive, motivational and compliant performance evaluation models, reward systems to ensure financial targets are achieved. Sets competitive in-field metric KPIs and ensures they`re delivered Integrated Insights (Supports TA and V&A) Deliver integrated metrics and measurements, and business insights to guide decision-making.
Partner with finance to generate the analytical insights and cross functional consolidation needed for business decisions, including brand performance, market modelling assumptions, and resources-workforce planning optimization. Lead market research planning including patient journey mapping, segmentation, and market sizing, medical, payers research, and competitive assessment. Conduct deep-dive analyses using internal & external data sources; manage external data acquisition & liaise with external partners based on current/future needs, to enable business and operational insights generation, anticipation of trends for supporting better data-driven TA and Value & Access decisions.
Map competitive dynamics, industry evolution, healthcare system trends, and digital/technology developments for each TA and Value & Access team. Data, Analytics & Platforms (Supports TA, V&A, Medical) As per HQ/regional/global guidelines, drive standardization including tools/processes/data and maintain a federated, trusted view of business-critical data Define business rules for data processing and ensure end‑to‑end data quality across TA, Medical, and Access, including CRM data platforms management. Define and maintain data sources, processing and quality for TA, Medical, and Access Global KPI reporting Liaise with Integrated Insights to develop dashboards and reporting tailored to functional needs Drive change management and ensure proper adoption of technology platforms and assets developed by International Enable tech readiness for global execution excellence initiatives (e.g.
ICE, IMEx, IpEx, etc.) Manage AI products that enhance customer engagement and productivity Partner with Capability Building for strengthening technology, digital, AI savviness, skillsets and adoption. Capability Building (Supports TA, V&A, Medical) Assess capability needs across TA, medical and V&A in alignment with International global priorities, including building on outside in perspective of market context/trends in specific domains. Deploy and deliver business learning/curriculum programs tailored to country needs.
Set standards for learning governance, measurement, and effectiveness. Execute/deliver global learning experiences and tools, in partnership with functional teams. Maintain effective partnerships with external vendors to ensure high‑quality & efficient budget mngt for training local adaptions and/or deployment of globally developed materials/programs/curricula.
Customer Excellence (Supports TA, V&A) Identifies opportunities and development of action plans and execution that will increase overall effectiveness and efficiency of the organization Ensure content readiness and activation across field technology platforms and channels. Responsible for providing data/insights to inform TA decisions or global/above country decisions on product distribution approach and responsible to implementing, updating, reporting in systems Validate customer journeys and guide omnichannel excellence. Coordinate congress logistics and vendor management.
Implement frameworks to optimize promotional and access resource deployment. Drive implementation of ICE, IPEx, promotional excellence (process, quality of OneBrand plan, KPI, consistency, promotional spend etc) & launch excellence (quality, KPI and continuous improvement). Leadership & Culture • Lead and coordinate cross-functional teams to execute prioritized tasks. • Build a high-performance culture, manage recruiting, performance, and coaching; develop critical capabilities and talent pipelines. • Attract, develop, and retain top talent; strengthen succession plans and capabilities across the country organization. • Role-model Novartis Leadership Expectations, inspire transformation and performance, and demonstrate self-awareness with a growth mindset. • Adhere to applicable legislation, SOPs, internal policies, adverse event reporting requirements, and other relevant compliance obligations.
Key performance indicators: • Maximization of patient access to brands within Portfolio Unit • Successful partnerships and alliances • Digital engagement metrics • Brand performance and sustainability • Diligent budget monitoring • Quality and adoption of execution excellence standards • Data-driven field performance enablement • Impact and utilization of insights, analytics, and digital platforms • Effective capability building across the organization Education: · University degree in science or business · Advanced degree in bioscience, medicine, business, and/or management is preferred Languages: · English · Country language desirable Experience/Professional Requirement: • Extensive experience in leadership positions within the pharmaceutical or life science industry. • End-to-end portfolio management of mature brands, including onboarding, LoE planning, and post-LoE patient access retention using late-stage lifecycle tactics. • Strong execution excellence, analytics, and digital enablement expertise • Solid understanding of Medical Affairs processes and non ‑ negotiable medical–TA (promotional) boundaries • Proven partnership expertise. • Regulated digital promotion execution: content governance, channel optimization, compliance, strong market analytics. • Track record of leading cross-functional teams (Legal, Finance, Market Access, Regulatory, Supply Chain, CLS) and navigating complex stakeholder environments. • Solid track of change management projects and ability to influence without formal authority to drive change in complex organizations • Prior experiences across multiple pillars of execution excellence function and ability to partner effectively with subject matter experts and lead the cross-functional/neutral enabling unit. • Matrix leadership and talent development: building high-performance, diverse teams; coaching, succession planning, and influencing across complex cross-functional and regional interfaces. • Enterprise thinker: Optimizes for total portfolio performance and long-term sustainability. • Resource discipline: Operates lean; rigorously aligns spend to investment guidelines and demonstrable ROI. • Outcome-oriented: Sets clear KPIs (patient access to portfolio, digital engagement, brand sustainability) and acts on insights. • Proven ability to incorporate digital/AI tools as part of daily work. Skills Desired Cross-Functional Collaboration, Customer Engagement, Customer Insights, Data Analytics, Digital Marketing, Market Research, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Team Leadership, Waterfall Model