About this role
Consider joining Eurofins Lancaster Laboratories where people are the most important element in our chemistry. Celebrating over 55 years of service, Lancaster Laboratories is a leading contract lab providing testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.
Eurofins Lancaster Laboratories, a nationally recognized laboratory, is seeking a highly motivated, experienced, team member to work in our Professional Scientific Services team.
- ✓Manage business operations for multiple scientific teams in Northern California
- ✓Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities
- ✓Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations
- ✓Regular meetings with each direct report, the Eurofins department, and client management
- ✓Disseminate administrative communications and policies
- ✓Financial responsibilities as defined by the Director
- ✓Demonstrate and promote the company vision
- ✓Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients
- ✓Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration
- ✓Manage employee reviews, development, and performance process
- ✓Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development
- ✓Organize technical resources and staff to accomplish client goals within given deadlines
- ✓Ensure adherence to highest quality and efficiency standards in laboratory operations
- ✓Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value
- ✓Proactively identify and manage risk to the business and to ensure operational resiliency
- ✓Assist Senior Leadership with business operations, client and team governance, and new business development as needed
- ✓Stays current in science and technology and consults knowledgeably with clients
- ✓Foster morale and teamwork
- ✓Bachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experience
- ✓At least 5 years of experience leading direct reports
- ✓Scientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory setting
- ✓Ability to travel locally within the Northern California area frequently. Other travel up to 5% of the time
- ✓Demonstrate strong client service skills, client relationship management, and teamwork, and collaboration
- ✓Regular attendance and punctuality
- ✓Strong computer, scientific, and organizational skills
- ✓Excellent communication (oral and written) and attention to detail
- ✓Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
- ✓Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
- ✓Strong leadership, initiative, and teambuilding skills
- ✓Authorization to work in the United States indefinitely without restriction or sponsorship
The position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed.
- ✓Target Compensation: $120-135k
- ✓Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- ✓Life and disability insurance
- ✓401(k) with company match
- ✓Paid vacation and holidays
Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.