About this role
For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.
Are you highly organised, detail-oriented, and looking to build your career within a global healthcare services organisation? We are seeking a Medical Information Assistant to provide essential administrative support to our Medical Information teams and senior management. This is an excellent opportunity for someone with previous administrative experience who enjoys working with data, reports, and business processes in a fast-paced, professional environment.
No degree is required; we are looking for someone with strong organisational skills, excellent attention to detail, and a proactive approach to their work. What You'll Be Doing As a Medical Information Assistant, you will play a key role in supporting the efficient operation of our Medical Information function through a variety of administrative and reporting activities. Key Responsibilities Provide general administrative support to Medical Information teams and management.
Work extensively within our Salesforce database, ensuring information is accurate, up-to-date, and well maintained. Generate, review, verify, and distribute reports from Salesforce and other systems. Perform data validation and quality checks to ensure accuracy and completeness of information.
Answer and direct incoming telephone calls professionally and efficiently. Provide reception cover when required, welcoming visitors in a friendly and professional manner. Support office administration activities, including mail handling, filing, archiving, and stationery management.
Assist with document management and record maintenance in accordance with company procedures. Develop proficiency across multiple administrative task areas and provide support where required. Undertake other administrative duties as assigned.
Quality & Compliance Maintain a high standard of quality and accuracy in all aspects of work. Follow company Standard Operating Procedures (SOPs) and Working Instructions (WIs). Handle confidential and personal data in accordance with company policies and applicable data privacy regulations.
Support compliance with company health, safety, and information security requirements. What We're Looking For Essential Skills Previous administrative, office support, data entry, reporting, or coordination experience. Excellent attention to detail and commitment to accuracy.
Strong organisational and workload prioritisation skills. Comfortable working with databases and managing large volumes of information. Good written and verbal communication skills in English.
Strong Microsoft Office skills, particularly Excel, Outlook, and Word. Experience using Salesforce or another CRM/database system. Experience producing, checking, and validating reports.
Experience working within a regulated, healthcare, pharmaceutical, or professional services environment. Education & Qualifications Completion of secondary education (high school diploma / completed secondary school education) or equivalent. Additional administrative, business, or office-based training would be advantageous.
Relevant administrative experience and demonstrated attention to detail will be considered more important than formal qualifications. Why Join Us? Opportunity to join a global organisation supporting healthcare and life sciences clients.
Professional training and ongoing support from experienced colleagues and management. Exposure to industry-leading systems and processes. Collaborative and supportive team environment.
Opportunity to develop administrative, reporting, and database management skills. This role is ideal for someone who enjoys administrative work, working with data and reports, and ensuring information is accurate, organised, and compliant. #LI-LH1 We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion.
Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. All applications to roles at ProPharma are personally reviewed by a member of our recruitment team.
We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not. Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration.
As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. *ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.*