Associate, Learning and Development

The L&D Intern helps in the creation, administration, organization and presentation of company trainings, programs, meetings, and initiatives. The primary responsibilities of this role include supporting the creation of learning and development initiatives and programs, assisting with, and scheduling learning opportunities.

Assist with the creation/editing of work instruction documents

Assist with the development of training presentations and training videos

Assist with the scheduling of training sessions and booking / notifying all relevant parties

Assist in the delivery of training sessions at a basic/administrative level

Assist in facility set up / clean up before and/or after a L&D event

Ensure all training rooms / venues, equipment, catering arrangements, and other requirements are booked or canceled in advance

Support learners in the Learning Lab

Send out appropriate pre-course information to delegates / managers in advance of courses

Complete all required L&D paperwork in a timely and accurate manner

Prepare L&D documentation such as: manuals, hand notes for participants, questionnaires, and other support materials

Update L&D materials as directed

Assist with creation, formatting, and dispersion of L&D support materials / handouts for courses

Facilitate course evaluation feedback via questionnaires following courses and compiling / communicating feedback to the L&D team

Maintain L&D records and files, which may include filing forms and tracking participant attendance

Prepare standard and custom training reports in the LMS as required

Assist and support the Director of Learning & Development, Training Manager, LMS Administrator and Training Supervisors as directed

Perform any other duties assigned

Must have excellent English language written and oral communication skills

Must have good critical thinking, professional judgment, and decision-making skills

Must have the ability to maintain confidentiality

Must have the ability to work on a team and independently on projects and tasks

Work Experience with basic computer programs (Word/PowerPoint/Excel)

Must be enrolled in high school (Junior or Senior Preferred)