Technical Support Scientist

<p style="text-align:justify"> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Work Your Magic with us! <span style="color:#ffffff">Start your next chapter and join MilliporeSigma.</span></span></span></p><p> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we!

Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet.

That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. </span></span></p><p> </p><p><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. </span></span></p><p> </p><br><p style="line-height: normal; margin: 0.0in 0.0in 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Your Role</span></strong></p><p style="line-height: normal; margin: 0.0in 0.0in 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="line-height: normal; margin: 0.0in 0.0in 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">As a Technical Support Scientist, you will serve as the primary point of contact for our global customer base, delivering expert application and technical support across transfection, electroporation, and nucleic acid delivery workflows.</span></p><p style="line-height: normal; margin: 0.0in 0.0in 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="line-height: normal; margin: 0.0in 0.0in 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">Key Responsibilities:</span></strong></p><p style="line-height: normal; margin: 0.0in 0.0in 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><ul style="margin-bottom: 0.0in; margin-top: 0.0px;" type="disc"><li style="line-height: normal; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Work hands-on in the laboratory to support customer and product application activities</span></li><li style="line-height: normal; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Troubleshoot product performance issues and maintain comprehensive technical knowledge resources</span></li><li style="line-height: normal; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Collaborate cross-functionally with R&D, Marketing, Customer Service, Quality, and Production to relay customer insights, drive product improvements, and ensure high customer satisfaction</span></li><li style="line-height: normal; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Support the training and onboarding of new team members</span></li><li style="line-height: normal; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Stay current with industry trends and scientific literature through ongoing interactions with researchers and life science suppliers</span></li><li style="line-height: normal; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">This position is located in Madison, WI and is full-time, on-site (with hybrid potential)</span></li></ul><p style="margin: 0.0in; line-height: normal; background-color: white; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0in; line-height: normal; background-color: white; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;">Who You Are</span></strong></p><p style="margin: 0.0in; line-height: normal; background-color: white; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0in; line-height: normal; background-color: white; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0in; line-height: normal; background-color: white; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;">Minimum Qualifications:</span></strong></p><p style="margin: 0.0in; line-height: normal; background-color: white; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0in; line-height: normal; background-color: white; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><ul style="margin-top: 0.0in; margin-bottom: 0.0in;"><li style="margin: 0.0in 0.0in 0.0in 24.0px; line-height: normal; background-color: white; vertical-align: middle; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: black;">Bachelor's degree in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics, or other life science discipline </span></li><li style="margin: 0.0in 0.0in 0.0in 24.0px; line-height: normal; background-color: white; vertical-align: middle; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: black;">4+ years of wet lab and research experience</span></li></ul><p style="margin: 0.0in 0.0in 0.0in 24.0px; line-height: normal; background-color: white; vertical-align: middle; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0in; line-height: normal; background-color: white; vertical-align: middle; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0in; line-height: normal; background-color: white; vertical-align: middle; font-size: 12.0pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;">Preferred Qualifications:</span></strong></p><p style="margin: 0.0in; line-height: normal; background-color: white; vertical-align: middle; font-size: 12.0pt; font-family: Aptos, sans-serif;"> </p><p style="margin: 0.0in 0.0in 0.0in 60.0pt; line-height: normal; background-color: white; vertical-align: middle; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: black;"> </span></p><ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin-right: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif; margin-left: 24.0px;"><span style="font-family: Verdana, sans-serif;">Master’s degree or PhD in a life science discipline</span></li><li style="margin-right: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif; margin-left: 24.0px;"><span style="font-family: Verdana, sans-serif;">Hands-on experience with mammalian tissue culture workflows, including transfection, electroporation, and viral transduction; strong familiarity with the cell and gene therapy (CGT) sector</span></li><li style="margin-right: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif; margin-left: 24.0px;"><span style="font-family: Verdana, sans-serif;">3+ years of experience in experimental design, scientific troubleshooting, and working independently in a laboratory setting (within the last 3 years)</span></li><li style="margin-right: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif; margin-left: 24.0px;"><span style="font-family: Verdana, sans-serif;">Excellent written and verbal communication skills, backed by 3+ years of experience delivering technical presentations, public speaking, or scientific messaging</span></li><li style="margin-right: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif; margin-left: 24.0px;"><span style="font-family: Verdana, sans-serif;">Highly proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and experienced in using CRM platforms (e.g., Salesforce) to track workflows or customer data</span></li><li style="margin-right: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif; margin-left: 24.0px;"><span style="font-family: Verdana, sans-serif;">Experience creating technical marketing materials, such as whitepapers, application notes, and scientific social media content</span></li><li style="margin-right: 0.0in; font-size: 12.0pt; font-family: 'Times New Roman', serif; margin-left: 24.0px;"><span style="font-family: Verdana, sans-serif;">Willingness to travel up to 10% annually, including overnight stays</span></li></ul><p><span style="font-family: verdana, geneva, sans-serif; color: white;">RSREMD</span></p><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12.0pt;">Pay Range for this position: $78,800 - $121,000 / annually</span></p><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12.0pt;">The offer range represents the anticipated low and high end of the base pay compensation for this position.

The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses.

Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click <a href="https://careers.emdgroup.com/us/en/benefits" target="_blank" rel="noopener"><strong>here</strong></a>.</span></p><br><p style="text-align:justify"> </p><p style="text-align:justify"><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif"><strong>What we offer:</strong> We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.

We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace.

Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!</span></span></p><p style="text-align:justify"> </p><p style="text-align:justify"><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!</span></span></p>