Key Account Manager - Pharmacy Chains CMC BU

<p>Report to: <strong>Group Product Manager</strong></p><p><strong>Your Roles:</strong></p><ul><li>Manage and develop key accounts in chain pharmacy, retail pharmacy and wholesaler channels to drive business growth, product availability and account performance.</li><li>Build strong business partnerships with pharmacy chains, retail pharmacy owners and wholesale partners while enhancing company and product image.</li><li>Coordinate effectively with Field Force, Marketing, Trade Marketing, Supply Chain teams to execute account plans, trade programs and channel activities</li></ul><p><strong>What You Should Do:</strong></p><ul><li>Develop and execute annual and quarterly account plans for assigned chain pharmacy, retail pharmacy and wholesaler accounts to achieve performance, listing, distribution and visibility objectives. </li><li>Build and maintain strong relationships with key decision makers, buyers, pharmacy owners, branch managers and wholesaler partners.</li><li>Lead product listing, new product introduction, assortment expansion and account activation activities across assigned pharmacy and wholesale channels.</li><li>Negotiate and implement commercial terms, trade activities, in-store visibility, promotional programs and joint business initiatives in line with company strategy and compliance requirements.</li><li>Monitor product-in and out, inventory, coverage, distribution gaps and account performance; provide regular analysis and propose corrective actions to improve results.</li><li>Coordinate with Field Force, Marketing, Trade Marketing, Supply Chain and Finance teams to ensure smooth execution, product availability, demand planning and timely issue resolution.</li><li>Recognize reportable Adverse Events (AE) or safety information and ensure the necessary information is forwarded to the Local Pharmacovigilance Responsible Person (LPVR) in Merck Vietnam within 24 hours.</li></ul><p><strong>Who You Are:</strong></p><ul><li>Graduated of Bachelor’s degree in Pharmacy, Medicine, Business Administration, Marketing or related fields; pharmaceutical/healthcare background is preferred.</li><li>At least 5 years experience in key account management, trade sales, pharmacy channel management or wholesaler/distributor management in the pharmaceutical or consumer healthcare market.</li><li>Good communication, negotiation, account planning and stakeholder management skills.</li><li>Strong analytical mindset with the ability to review sales performance, customer data, stock levels and channel opportunities.</li></ul><p> </p><p> </p>