About this role
Commercial Logistics Manager
At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care).
Position Summary
The Manager, Commercial Logistics is responsible for managing and continuously improving key commercial logistics operations that support Vericel’s Burn and Cartilage Care franchises. The role serves as the primary operational owner for final product delivery logistics, surgical instrument and consignment programs, and related logistics vendors and systems, ensuring reliable, efficient and cost-effective execution as the business grows.
This position collaborates cross-functionally with Supply Chain, Manufacturing, Operations, Sales Leadership, Finance and external vendors to ensure commercial products are delivered on time and on budget. The Manager will also oversee programs related to surgical instruments, participate in S&OP activities, and partner with Vericel UK as appropriate. Success in this role requires strong operational ownership, problem-solving, attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Schedule: This position is onsite from Monday – Friday in our new Burlington, MA location
Essential Functions
Final Product delivery: (~35%)
Establish and monitor key logistics performance measures, identify recurring issues and operational risks, and lead process improvements that increase reliability, efficiency, visibility and scalability.
Plan final delivery of our MACI implants and Epicel Grafts. Includes coordination of weekly transport of MACI patient lots from Vericel and two specialty pharmacies prior to final delivery.
Provide accurate Airwaybills to QA to accommodate packaging procedures.
Adjust schedules/pick-up times with Operations and courier as needed. Monitor shipments and triage delays, loss, and last-minute changes.
Communicate with specialty pharmacies delays or schedule changes with deliveries during and after business hours.
Communicate with sales/sales leadership for significant delays.
Work with Sale Operations to integrate our logistics platform with Salesforce CRM to increase visibility and analytics.
Manage logistics vendor performance and associated spend, identify cost-saving opportunities, and establish appropriate service expectations and performance measures.
Surgical Tray Consignment Program: (~25%)
Manage Consignment Program to best serve the MACI salesforce.
Increase visibility through the salesforce CRM to drive quicker turnaround time.
Conduct quarterly audits of Consignment and trays assigned directly to sales reps.
Maintain appropriate inventory levels based on quarterly forecasts.
Arthroscopic Instrument: (~25%)
Manage inventory management platform Move Medical
Enhance SOPs for sales teams, supply chain, sales operations, and instrument manufacture to drive efficiency.
Conduct quarterly audits of all field trunk stock.
Manage home office inventory used for surgeon training.
Sellable instruments US & UK (~15%)
Support the development and commercialization of sellable surgical trays, durable and single-use instruments for U.S. and UK markets.
Design and manage the operational process for instrument sales in partnership with Sales, Supply Chain and Finance.
Support pricing implementation and Value Analysis Committee requirements in partnership with Sales Leadership and other appropriate functions.
Qualifications, Required Education, and Experience
Bachelor’s degree in supply chain logistics, healthcare administration, or a related field, or an equivalent combination of education and experience.
Minimum of 5 years of experience in supply chain logistics, commercial operations, sales operations, project coordination, or related business function; experience within the biotechnology, pharmaceutical, or medical device industry preferred.
Demonstrated experience coordinating multiple projects, events, or operational initiatives simultaneously while meeting deadlines in a fast-paced environment.
Experience managing vendor relationships, budgets, purchase orders, contracts, and invoice reconciliation.
Proficiency with logistics software, Microsoft Office Suite, including advanced Excel and PowerPoint skills. Experience with Concur, Veeva, eProcurement systems, Adobe Acrobat Pro, Adobe Connect, or similar business applications is preferred.
Excellent written and verbal communication skills with the ability to collaborate effectively across cross-functional teams and external partners.
Preferred Qualifications
Experience supporting field-based commercial or sales organizations with inventory management, or medical device logistics.
Demonstrated ability to independently manage projects from planning through execution while balancing competing priorities.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Experience developing and improving operational processes and identifying opportunities to increase efficiency.
Proven ability to build collaborative relationships, deliver outstanding internal customer service, and adapt to changing business priorities.
Working Conditions and Physical Demands
Flexible hours to monitor deliveries and triage as needed.
Why Vericel?
Mission-Driven Work: Help bring potentially life-enhancing cell therapies to patients with serious medical conditions.
Innovative Products: Work with a first-in-class therapy backed by clinical success and provider trust.
Career Growth: Be a part of a growing organization with opportunities to expand your impact.
Collaborative Culture: Join a supportive, cross-functional team that values passion, integrity, and excellence.
The salary range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $100,000 to $113,000 annually.
The actual salary offered will be determined based on factors such as the candidate’s qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above.
In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying.
Retaliation for making such a request is strictly prohibited.
EEO Statement
All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer.
Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.